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Home :: Kondor Security Order Policy

Kondor Security Order Policy

Our order policy is rather simple, we have a $100.00 order minimum and we can currently ship anywhere in continental United States. For orders to Canada, Mexico & elsewhere, please contact us first for an order quote.

Because a high percentage of our products are made to order, which adds an additional 5 - 10 day lead-time regardless of shipping method, all orders are default shipped via UPS Ground. This is done to minimize confusion, such as if you purchased an item as "Next-Day" but it first has to be manufactured. However, if you wish to receive an item faster we will make every effort to accommodate you. If you would like to see if a faster shipping option is available, please contact us first, before you place an order. We will check with the factory to see what options are available to you.

If you are interested in a "Large Order" quote, please contact us first with a list of items that you desire.


•  Ordering by Purchase Order is available to prior approved accounts in the US only.

If you would like to apply for an open account, you can download our credit application here. From there you can either email it back to us at sales@kondorsecurity.com or fax it to us at 314-576-6113.

While we strive to keep our pricing on our website as up to date as possible, from time to time, a manufacturer may adjust their costs without first informing us. If an order is placed and this situation occurs, we will contact you to let you know that the price on our website is incorrect. We will then give you the option of either purchasing the item at the adjusted rate or canceling the order and giving you a full refund

Lastly, if there is a particular item that you are looking for that you cannot find on our site let us know. We carry a number of items from various manufacturers in the industry that have not yet been uploaded to our store.

Thank you,

Kondor Security



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